SharePoint Help Desk2018-11-12T16:02:32+00:00

SHAREPOINT HELP DESK

SharePoint Help Desk Services from Fpweb Unburdens Your Team So They Can Focus on What Matters Most.  Fix SharePoint Faster with Fpweb – 6 Minute Response, 24/7 All US Citizen Help Desk Team, SharePoint Certified.

GET A SHAREPOINT HELP DESK QUOTE

Microsoft Gold Partner - SharePoint Help Desk

Microsoft Cloud Solution Provider - SharePoint at Fpweb

SharePoint Help Desk Services

Fpweb has the people, skills and SharePoint experience to provide comprehensive SharePoint help desk services, enabling you to concentrate on growing your business.  Augment your existing SharePoint support team or outsource to Fpweb so you can fix SharePoint faster.

24x7 SharePoint Certified Support

24×7 SharePoint certified support

SharePoint Support - 6 minute response at Fpweb

6 min SharePoint support response

SharePoint Support Tickets

62,000 SharePoint tickets resolved

SharePoint support - all US citizens at Fpweb

100% US citizen SharePoint support

2.1 Billion SharePoint Logins Supported by Fpweb

2.1 billion SharePoint logins supported

Dedicated SharePoint Hosting at Fpweb

Dedicated SharePoint experts since 1999

SharePoint Help Desk – Fix SharePoint Faster

100% of all Help Desk service tickets are answered within 6 minutes (SLA guaranteed).  40% are answered within 3 minutes.  Our Help Desk teams are organized by customer, so they become familiar with your systems and your people. Incidents are resolved by our professional, friendly service team. Rest easy knowing we’ve got you covered.

SharePoint Help Desk - Fix SharePoint Faster at Fpweb

SharePoint Help Desk – Unburden Your Team

Fpweb knows how to run a busy SharePoint help desk. And we are confident that we can run yours.  An outsourced SharePoint help desk keeps your business running smoothly. Fpweb can provide a full or part-time outsourced SharePoint help desk service, application support center or service desk for your own employees or organizational needs. Free up valuable resources with our outsourced SharePoint help desk services.

SharePoint Help Desk - Unburden Your Team

Comprehensive SharePoint Help Desk Services

Comprehensive SharePoint Help Desk Services

  • Access to certified, US-citizen SharePoint Help Desk staff
  • 24×7 coverage and real-time SharePoint monitoring
  • 6 minute initial response for SharePoint support
  • Online live SharePoint support chat capabilities
  • Team leader and project manager provided
  • Covers all Microsoft technologies (except Dynamics AX, Visual Studio)
  • Complete trouble ticket tracking and reporting solution
  • Web-based incident reporting and status tools for end users
  • Tier 1-4 SharePoint support expertise available
  • SSAE18 SOC2 and HIPAA Compliant

SharePoint Help Desk – All US Citizens

Based out of our St. Louis, Missouri headquarters, you will receive SharePoint help desk support straight from the heartland of the USA.  All work is done by screened US citizen SharePoint certified engineers (ITAR/DFARS compliant).  View monthly reporting to see trends on first-call resolution, time to resolution and initial response times vs guaranteed SLAs.

SharePoint Help Desk - All US Citizens at Fpweb

SharePoint Help Desk – 24×7 Access to Experts

Let Fpweb provide you a 100% U.S. citizen staffed, customized Microsoft technology Help Desk team using Microsoft SharePoint best practices.  No need for capital investment, staff retention issues, trouble ticketing system or infrastructure. Have your IT staff focus on your business issues while we support your SharePoint users around the clock.  Our 24×7 Help Desk Service Center is located in St. Louis, Missouri and serves North America and English-speaking countries world-wide.

SharePoint Help Desk - 24x7 SharePoint Expert Support

Help Desk – SharePoint + More

  • Windows
  • SharePoint
  • Exchange
  • SQL
  • Dynamics CRM
  • Skype for Business
  • Office 365
  • Azure
  • Systems Center
  • Project
  • Active Directory
  • Group Policy
  • Office
  • Identity Manager
  • Hyper-V
  • IIS

Fpweb has 20+ years of experience providing support for the Microsoft stack and covers all Microsoft technologies except for Dynamics AX and Visual Studio

SharePoint Help Desk Certifications

  • MCSE – Database
  • MCSE – Infrastructure
  • MCSE – Cloud
  • MCSE – SharePoint
  • MCSA – Windows Server
  • MCSA – Office 365
  • MCSA – Exchange
  • MCSA – SharePoint
  • MCSA – Azure
  • MCSA – SQL Server
  • MCSA – Visual Studio
  • MCSA – Web Apps
  • MTA – Windows Server
  • MTA – Office 365
  • MTA – Exchange
  • MTA – SharePoint
  • MTA – Azure
  • MTA – SQL Server
  • MTA – Visual Studio
  • MTA – Web Apps
  • MTA – Skype for Business
  • MTA – Windows 10
  • MTA – Developer
  • MTA – IT Infrastructure
  • CCNA
  • CCNP
  • A+
  • Network+
  • Security+
  • Cloud+
  • MOS

SharePoint Help Desk – Next Steps

Unburden your team and fix SharePoint faster with SharePoint Help Desk Services at Fpweb.  You can purchase SharePoint Help Desk Services with no contract and minimum bank of hours commitment.  Click below for a quote today.

GET A SHAREPOINT HELP DESK QUOTE

SharePoint Help Desk - Next Steps with Fpweb