SharePoint Online Allows You to Work Anywhere, Anytime Without the Need to Host Your own SharePoint Infrastructure.  However, This Doesn’t Replace Your Responsibility to Maintain a Backup of Your SharePoint Online Data.  Protect SharePoint Online Deployments of Any Size with US Cloud Office 365 Backup services for SharePoint.  Protect Against Data Loss Scenarios Not Covered by Microsoft.  Office 365 Backup Delivers Comprehensive Data Protection and Recovery, to Get Your Business and Users Back Up and Running Quickly.  Without US Cloud Office 365 Backup Services, Your Business is Missing the Keystone of Cloud Data Protection.  Get Pricing Now.


SharePoint Online Shared Responsibility

Microsoft takes care of quite a bit, and provides a great service for their customers. However, Microsoft’s primary focus is on managing your Office 365 infrastructure and maintaining uptime to your users. Microsoft takes care of the SharePoint infrastructure, but the SharePoint data remains the customer’s responsibility.

The misconception that Microsoft fully backs up your SharePoint data on your behalf is quite common, and without a shift in mindset, could have damaging repercussions when this responsibility is left unattended.  Office 365 Backup provides you with total access and control of your SharePoint data in Office 365.

SharePoint Data Loss Happens, Even in the Cloud

According to the IT Compliance Policy Group report, 75% of SharePoint data loss is due to people deleting content.  And 32% of companies will experience SharePoint data loss event in the cloud.  People delete SharePoint data – mostly accidental, but sometimes intentionally.

SharePoint Online Peace of Mind

Sleep easy knowing your SharePoint Online data in Office 365 is protected no matter what happens.  Add users and sites as needed to keep pace with your growing business.  Assure internal stakeholders your SharePoint data and Office 365 email is protected against data loss.

Meet Compliance Requirements

Compliance is a big driver for the need to backup SharePoint Online data in Office 365. With Office 365 Backup, you can keep your SharePoint data or email as long as you need — even if that length equates to “forever.”  Store SharePoint Online data based on long-term retention policies for regulatory, or compliances needs, with US Cloud Office 365 Backup services.

Backup Office 365 SharePoint to Any Location

Back up Your Office 365 SharePoint data to anywhere you would like it stored.  This could be a US Cloud data center, your own data center, or any of the public clouds.  It’s your data, your responsibility to protect your Office 365 SharePoint data, and your choice on where your Office 365 SharePoint backup data lives.

Office 365 Backup – SharePoint

SharePoint Online has no archiving or expanded data protection features to recover lost data. Some common causes of data loss in SharePoint Online include SharePoint site admins permanently deleting SharePoint data, making it immediately unrecoverable, and items in the recycle bin becoming unrecoverable after 186 days.

The loss of important files can be costly, between the value of lost data, technical effort to recover files, and lost productivity. With US Cloud Office 365 Backup services, lost SharePoint data can be quickly found and restored.  That means peace of mind for you and minimal interruption to your business when data is lost.

SharePoint Online and OneDrive for Business Recovery Limitations

Like other enterprise file sync and share (EFSS) products, OneDrive for Business can quickly propagate malware, such as ransomware, via its real-time sync capability. Therefore, it cannot be used as a backup solution.

OneDrive for Business and SharePoint Online share the same storage infrastructure and the recovery mechanisms. Microsoft performs robust application backup, including continuous transaction-log backup and, at the database level, daily incremental backups and weekly full backups with a remote copy. Application backup is retained for 14 days for Microsoft data center DR of site collections or subsites, not for granular restores of individual user accounts, folders and files. 

However, for SharePoint Online, restoring from a Microsoft’s native site collection backup means overwriting the same URL for the site collection without the ability to roll back if something goes wrong. Backup can solve this issue by restoring to an alternative location, rather than the original location. Moreover, some Office 365 customers have complained that Microsoft-assisted recovery for customers took too long (sometimes as long as 30 days), or was unsuccessful.

For granular restores of user files and SharePoint objects, OneDrive for Business and SharePoint Online rely on the “Recycle Bin” for user self-service restores. When versioning is turned on for OneDrive and SharePoint documents, older versions can be used for recovery purpose by the users themselves, if the versions have not been purged permanently.

However, recycle bins and version histories do not equate to backup, because they don’t have the security characteristics of backup, such as deletion access control, isolation and immutability.

Recycle bins are prone to insider attacks


Office 365 doesn’t have secure deletion access control for recycle bins, because it allows users to permanently purge content from their recycle bins, even with the second-stage bins. This could pose serious security risks with disgruntled employees, especially in the case of M&As.

  • Retention of the Recycle Bin can’t prevent users’ manual deletion and can’t guarantee 100% compliance from users when asked not to delete files from this bin.
  • To restore files and items from the second-stage Site Collection Recycle Bin, administrators have to configure each user account to allow them to access, which is time-consuming and hard to scale.
  • Similar to the Recoverable Items folder in Exchange Online, the 30-day retention of the second-stage recycle bins is typically too short for unstructured user files, because on-premises file server backups are usually retained for at least a year to cater to unpredictable human behaviors.

File versions are not immutable, nor isolated, recovery points

File versions fail the immutability and isolation test of true backup. Older versions are tightly linked to the active file; they are not isolated, independent recovery points, resulting in undesirable recovery scenarios.

  • If an active file is deleted, all of the older versions of the file are deleted as well. If they are deleted permanently from the recycle bin, then there are no versions left for recovery points by end users.
  • User cannot choose to restore only a particular version. If both an earlier version and the current version of a file are deleted, then the current version has to be restored first before an earlier version can be restored.

File-version-based recovery will be slow after ransomware attacks

File versions don’t have consistent recovery points across files, folders and users; it would be extremely time-consuming to discover the proper restore points for thousands or tens of thousands of files after a ransomware attack and then to restore each file one by one.

Because recycle bin and file version storage counts against the total user storage quota, deleted objects in recycle bins and old versions could consume usable storage quickly, especially with a long-retention period. This situation is made worse by the lack of version control capabilities. Separating backup from the recycle bins and versions to a different location outside of Office 365 is more advantageous than an ongoing challenge to balance the ratio between usable storage and recycle bin and version storage.

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