Microsoft Teams, which is available as part of Office 365, is quickly evolving into the Microsoft collaboration hub for project and departmental teamwork.  Teams integrates pieces of SharePoint, Exchange, Yammer, Delve, bots, and now Skype for Business, into a single solution.  Microsoft released Teams in 2007 to compete with Slack and other cloud-based collaboration software. It is investing and enhancing the solution at a rapid pace.

Microsoft announced at it’s 2017 Ignite Conference that it plans to replace Skype for Business with Microsoft Teams.  Microsoft is implementing audio, video, meetings, screen sharing, and AI into Teams to make it a single app for intelligent business collaboration and communication.

Microsoft has a lot of interesting communication functionality coming to Teams according to its Skype for Business to Teams roadmap and its Office 365 roadmap.


  • Share/Mute chat
  • Team and Skype for Business chat interoperability
  • Contact Groups
  • Unified Presence
  • Import Contacts from Skype for Business
  • Skype for Business Interop with persistent chat
  • Messaging User-level policies
  • Message Retention policies

Microsoft is focusing on a path for current Skype for Business customers to implement a pilot, hybrid, then jump full into Microsoft Teams.  These planned features will help achieve feature parity and add additional security benefits around messaging communication and data loss prevention.


  • Broadcast meetings
  • Cloud recording
  • Federated meetings
  • Large meeting support (250 users)
  • Lobby for PSTN callers
  • Outlook meeting schedule from other platforms (OWA, OLK, mobile)
  • PTSN fallback
  • PowerPoint load and share
  • Whiteboard and meeting notes
  • Enable VTC interop services
  • Skype room systems support
  • Surface hub support
  • Trio 1 touch teams meeting join
  • User-level meeting policy
  • eDiscovery enhancements

This integration should make meetings more efficient when setting them up and for post meeting follow ups.  Microsoft also plans to integrate with other cognitive technologies such as Microsoft Graph, LinkedIn, and other services.


  • 1:1 to group call escalation with Teams, Skype, and PSTN participants
  • Boss and delegate support
  • Call queues
  • Consultative transfer
  • Organizational auto-attendant
  • Do not disturb breakthrough
  • Forward to group
  • Hybrid connections to teams
  • Out of office support
  • Call support between Teams and Skype consumer
  • Support for existing certified SIP phones
  • Call park
  • Group call pickup
  • Location-based routing
  • Shared line appearance

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